Privacy & Record Retention

Information We Collect

IBPH collects information you provide when requesting a session, registering for training, signing a client disclosure, applying for a position, or creating a practitioner account. This may include your name, contact details, scheduling preferences, messages, signed acknowledgments, and application documents.

How We Use Information

We use this information to respond to inquiries, arrange services and training, review applications, maintain signed disclosures, manage practitioner accounts, and meet applicable obligations. Account and application records are restricted to authorized access. Information you choose to publish in an approved practitioner profile is visible in our public directory.

Record Retention

IBPH’s policy is to retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining signed consent and disclosure records, administering training or practitioner relationships, resolving disputes, and meeting applicable legal, tax, or professional recordkeeping requirements.

The appropriate retention period depends on the type of record, the practitioner’s obligations, and applicable law. Records relating to minors may need to be retained longer. Records relevant to an active complaint, dispute, or legal requirement may be kept until that matter is resolved and the applicable retention obligations have been met.

When retention is no longer necessary, records should be securely deleted or anonymized. Deletion requests are reviewed individually; submitting a request does not trigger automatic deletion. Backup copies may remain until they are replaced through normal backup processes.

Access, Corrections & Deletion Requests

To request a copy of your signed disclosure, correct your information, or ask about deleting records, contact Info@IBPH.org. We may need to verify your identity before sharing or changing private records. Some information must be retained to meet applicable obligations; we will explain any limitation that applies to your request.

Other Services

Sessions use Zoom, and this website uses Lovable Cloud for hosting and account services. These services handle information under their own privacy terms. Please avoid sending bank account details or passwords through contact forms or email.